Contact

Robotic Systems Authority serves as a reference resource covering industrial robotics, collaborative robots, autonomous mobile systems, and the regulatory and safety frameworks that govern their deployment across US industry. This page describes how to reach the editorial office, what response timelines to expect, what categories of inquiry the office handles, and the geographic scope of coverage. Understanding these parameters helps direct requests to the appropriate channel efficiently.


Response expectations

The editorial office processes incoming correspondence in 3 defined priority categories, each with a distinct handling timeline:

  1. Standards and regulatory corrections — Factual errors citing named documents such as ISO 10218-1, ISO/TS 15066, or OSHA 29 CFR 1910.217 receive priority review. Target response time is 5 business days. Corrections that are verified against the named public source are updated in published content within 10 business days of confirmation.

  2. Editorial and content inquiries — Requests regarding coverage gaps, topic suggestions referencing subjects such as robotic systems cybersecurity or medical and surgical robotic systems, and questions about how specific pages are structured receive responses within 10 business days.

  3. Licensing and reproduction requests — Organizations seeking to reproduce reference content, tables, or structured frameworks from pages such as robotic systems standards and certifications should allow up to 15 business days for written response.

Submissions that do not fall into one of these 3 categories are reviewed on a rolling basis without a guaranteed response window. The office does not provide advisory opinions, legal interpretations, or compliance guidance. Factual corrections submitted with a citation to a specific named public document — for example, a clause in NIST SP 800-82 or a section of the Association for Advancing Automation (A3) published guidance — receive precedence over uncited general commentary.


Additional contact options

Beyond the primary editorial inbox, the office maintains 2 supplementary channels:

Neither channel processes individual technical support requests for commercial robotic systems. Inquiries of that nature fall outside editorial scope and are not forwarded.


How to reach this office

All correspondence is handled through a single submission point to ensure routing consistency. The process follows 4 discrete steps:

  1. Identify the correct category from the 3 response tiers described above.
  2. Draft a subject line that names the specific page slug or standards document in question — for example, referencing collaborative robots cobots overview or citing ISO/TS 15066 clause 4.3.
  3. Include any relevant source citations using publicly accessible documents from agencies such as NIST, OSHA, or IFR.
  4. Submit to the editorial address published in the site footer, which is injected separately from page content.

Submissions lacking a specific page reference or named source document are placed in the lowest-priority queue. The office acknowledges receipt for all standard corrections within 2 business days.


Service area covered

Robotic Systems Authority publishes reference content with national scope across the United States. Coverage spans all 50 states for regulatory framing, addressing federal-level standards bodies including NIST, OSHA, and the Food and Drug Administration (FDA) for medical robotics contexts covered under medical and surgical robotic systems.

Content does not focus on a single industry vertical. The reference library addresses 8 distinct application domains — industrial, collaborative, autonomous mobile, service, agricultural, defense, medical, and warehouse logistics — each with its own applicable regulatory and standards layer. For example, agricultural robotics intersects with USDA and EPA frameworks distinct from those governing defense and military robotic systems, which reference Department of Defense acquisition directives and DoD Instruction 3000.09 on autonomous weapons systems.

Geographic coverage does not extend to country-specific regulatory interpretation outside the United States. References to international standards such as ISO 10218-1, ISO/TS 15066, and IEC 62061 appear in content where those standards have been adopted or referenced within US practice, not as jurisdiction-specific compliance guidance.

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References